Customer Care
For help with common order-related questions, please refer to our FAQ.
If your question is not covered, feel free to submit an inquiry via email to
contact@pixelknot.ai
We aim to respond to all inquiries within 24 hours on working days.
Customer Service hours:
Monday – Friday: 9:00 – 16:30 (ACST)
Promotions & Collaborations
Interested in working with PixelKnot as a creator, influencer, or content partner?
We’d love to hear from you.
For product collaborations, promotional opportunities, or creator partnerships,
please email to contact@pixelknot.ai
Retail Partners
Interested in carrying PixelKnot Button Art in your store?
Contact us to discuss retail opportunities, product selections, and partnership options.
Artist Collaborations
Are you an artist interested in turning your work into Button Art?
We’re open to collaborations with artists and creative partners to develop new artwork and collections.
For artist collaboration inquiries, please contact:
contact@pixelknot.ai
International Orders
PixelKnot currently ships within the United States.
Most orders ship from our U.S. West Coast warehouse and arrive within 3–5 business days.
Selected products and pre-order items may ship from our Australia warehouse and typically arrive within 15–20 business days.
If you’re outside the U.S. and would like to purchase, email us at contact@pixelknot.ai.
We may be able to provide an exclusive purchase link.
